Microsoft Dynamics 365 Artificial Intelligence
The Microsoft Dynamics 365 AI solution, trains your entire team to obtain predictive insights, allowing them to take informed actions and communicate with customers taking advantage of the capabilities offered by artificial intelligence.
The flexibility of Artificial Intelligence allows your resources to easily adapt to the needs of the market no matter how fast it changes.
Get insights from data on customer needs and behavior and make each contact point more relevant and dynamic.
Get to know your customers and prospects better, get relevant information to optimize each of your company’s decisions.
Increase sales and improve decision-making with AI-generated insights powered by customer data.
Use AI-based insights to make better decisions and improve customer satisfaction proactively and confidently.
Quickly resolve customer issues with intelligent and flexible virtual agents.
Digital transformation with AI is a reality for organizations, regardless of the industry or the size of the business, you can do it by making AI resources available across the company. With Dynamics 365 Al, each group is free to solve problems and make decisions for themselves using smart tools.
To close a sale without too much difficulty, the sales representative must have more information than the customer, although the opposite often happens, because if the sellers are not well prepared and do not have enough tools, it is difficult to manage the necessary data to object to the cons of the potential buyer and provide valuable information to the process.
Hence the importance of following a competitive strategy based on the advantages of digital intelligence in sales to empower the commercial area.